Blocking Conditions for Returns and Refunds
When dealing with excavator attachments, there are specific conditions that may prevent us from processing returns, warranties, or refunds. Please review the following criterias carefully to ensure your request is eligible for processing:
Delivery more than 30 days ago
If the product was delivered over 30 days ago, we are unable to process a return or refund request.
Product used or attached
If the attachment has been used or installed on an excavator, it typically cannot be returned or refunded. We recommend checking the condition of the item before installation to ensure it meets your needs.
Purchase made from a dealer
Attachments purchased through dealers may have different return or warranty policies. Please refer to your dealer’s terms for more information.
Blocking Conditions for Returns and Refunds
When dealing with excavator attachments, there are specific conditions that may prevent us from processing returns, warranties, or refunds. Please review the following criterias carefully to ensure your request is eligible for processing:
Delivery more than 30 days ago
If the product was delivered over 30 days ago, we are unable to process a return or refund request.
Product used or attached
If the attachment has been used or installed on an excavator, it typically cannot be returned or refunded. We recommend checking the condition of the item before installation to ensure it meets your needs.
Purchase made from a dealer
Attachments purchased through dealers may have different return or warranty policies. Please refer to your dealer’s terms for more information.
Need Help?
Ask The Experts.
We prioritize your satisfaction, and our returns policy reflects our commitment to providing you with a great experience. If you ever find yourself in doubt or need to initiate a return, don't hesitate to reach out to us by phone.
Contact Us — our dedicated team is here to assist you every step of the way.
Need Help?
Ask The Experts.
We prioritize your satisfaction, and our returns policy reflects our commitment to providing you with a great experience. If you ever find yourself in doubt or need to initiate a return, don't hesitate to reach out to us by phone.
Contact Us — our dedicated team is here to assist you every step of the way.
Return Shipping and Refund Deductions
When returning an item, please be aware of the following options and related conditions regarding return shipping costs:
Discounted Return Shipping Service
Self-Return
If you choose the self-return option: you will be responsible for paying the carrier directly for the return shipping costs.
Return Shipping and Refund Deductions
When returning an item, please be aware of the following options and related conditions regarding return shipping costs:
Discounted Return Shipping Service
Self-Return
If you choose the self-return option: you will be responsible for paying the carrier directly for the return shipping costs.